Omnichannel contact centre
A managed platform combining calls, SMS, WhatsApp, web chat, queues, recording and analytics.
Review this conceptConcept page · not currently offered
HomepageDigital Select Ltd
Future Service Concepts
Private concept pages exploring possible additions to the Digital Select managed communications portfolio.
Fraud protection and voice analytics
Monitoring and controls for unusual traffic, number misuse, spend, quality and operational risk.
Review this conceptMicrosoft Teams calling and SIP trunks
Bring UK telephone numbers, inbound routing and outbound calling into Microsoft Teams or an existing PBX.
Review this conceptCommunications APIs and CPaaS
Developer-ready voice, SMS, number and verification APIs for software platforms and bespoke customer journeys.
Review this conceptManaged connectivity and SD-WAN
Business connectivity designed around dependable cloud calling, multiple sites, resilience and traffic prioritisation.
Review this concept