Digital Select Ltd

Online Business Number Management and Call Statistics

Manage supported telephone service settings and review call statistics through Digital Select's online management panel.

Manage your telephone services online

Access the online management and statistics panel provided with your service to review account information and manage supported settings. Available controls depend on the services enabled on your account.

Keep call destinations up to date

Where your service supports online changes, update destinations and routing settings as your team moves between offices or works remotely. Our team can help with more complex changes.

Explore intelligent call routing

Prepare for changes to opening hours

Plan ahead for holidays, temporary closures and revised working hours. We will confirm which schedules and messages you can manage yourself and which changes require our assistance.

Review useful call statistics

Use the call information available with your service to understand activity and identify patterns worth investigating. Reporting measures, detail and time periods vary by service.

Make informed service changes

Review available statistics alongside feedback from your team to decide whether staffing, opening hours or call routing need adjustment. After changing settings, make a test call to check the customer experience.

Get help with access and settings

Existing customers should use their supplied panel address or contact Digital Select for help finding the correct login. For a new service, tell us who needs access and what they need to manage.

Discuss online management